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MARK YOUNG

SENIOR PRODUCT DESIGNER

I design enterprise systems that reduce complexity and drive measurable outcomes.

Senior Product Designer specializing in mobile architecture, design systems, and high-density workflows across revenue-critical platforms.

Case Studies
Resume

CARRIERS SUPPORTED

KEY PERFORMANCES

175,000+

DESIGN SYSTEM ADOPTED

70%+

DESIGN SYSTEM USERS SUPPORTED

50+

ENTERPRISE PRODUCTS ALIGNED

30+

CARRIER 360 - MOBILE MARKETPLACE OPTIMIZATION

PROBLEM

  • High-density load data slowed decision-making

  • Poor prioritization of revenue-driving actions

WHAT I DID

  • Repositioned load board as primary surface

  • Redesigned lifecycle-based load cards

  • Simplified filtering + search

OUTCOME

  • Faster load discovery

  • Reduced cognitive load

  • Improved revenue interaction visibility

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ATHLINK - MULTI-ROLE PLATFORM ARCHITECTURE (0-1)

PROBLEM

  • No structure for multi-role interactions

  • High friction in connections

WHAT I DID

  • Defined permissions architecture

  • Built multi-role interaction flows

  • Created scalable component system

OUTCOME

  • Designed for faster connection workflows

  • Reduced friction across roles

  • Established scalable foundation

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