Mark Young

Client Website Rebuild + Multi-Tenant CMS Platform

Rebuilt the consumer website and built a lightweight multi-tenant CMS so a non-technical owner could manage content, inventory, branding, and hours without developer help — while laying groundwork for additional clients.

Key Contributions

• Delivered an 8-page production site with a custom 4-step booking flow that kept users on-site instead of redirecting to third-party software.
• Designed a local-first JSON + File System Access CMS with slide-in editing, visual image picker, status management, and live content rendering on the consumer site.
• Architected multi-tenancy from day one so new clients could be added with minimal new work.
• Preserved original legal, pricing, and policy content while re-architecting UX and visual presentation.

Solo Native Product

Designed an original consumer product on the thesis that workplace restroom quality is a measurable signal of company culture — then used AI-directed development to take it from concept to TestFlight in approximately 30 days, owning strategy, UX, branding, accessibility, and deployment end-to-end.

Key Contributions

• Created a deadpan institutional product philosophy where the interface stays completely serious and humor comes from the subject matter itself.
• Went from no React Native experience to shipping 16 TestFlight builds using React Native, Expo, Firebase, Google Maps, and modern deployment pipelines.
• Designed a one-handed submission flow that balances anonymity, speed, GPS tagging with graceful fallback, and structured review data.
• Established a consistent institutional voice and custom vocabulary across every screen, empty state, error, and success state.
• Used a strict product decision filter on every feature: strengthen identity, improve the submit/browse experience, or increase long-term data value.

Pre-Seed Product Strategy & Product Architecture

Partnered with the founder during the earliest phase of a pre-seed platform to define architecture, trust models, and governance for a curated invite-only athlete network.

• Defined multi-role permissions, trust models, and governance for long-term scale.
• Helped shift strategy toward a curated, high-trust model during early founder conversations.
• Established an early design system to support future engineering work.

E-Commerce Design System

Delivered a design system foundation for a tactical e-commerce platform — reusable components, UI standards, and cross-product alignment built to support the product's long-term growth.

• Created reusable components and UI standards for long-term consistency.
• Acted as design authority for visual and cross-product alignment.

Senior Product Designer

Brought in as the sole product designer to modernize fragmented SaaS web and mobile surfaces across a lean product organization.

• Simplified global navigation and reduced interface complexity across the product.
• Established design system architecture to support long-term platform consistency.

Senior UX Designer

Carrier 360 Mobile Product Leadership

• Led mobile UX for a revenue-critical logistics marketplace supporting 175,000+ carriers and tens of thousands of daily users.
• Re-architected workflows around contextual lifecycle information, reducing cognitive load and improving driver decision-making.
• Delivered search and filtering that became the primary surface for discovering and booking freight.
• Guided iterative modernization across releases while balancing engineering constraints and executive priorities.

Enterprise Design Systems

• Co-led a CIO-sponsored enterprise design system initiative, directing 4–5 dedicated designers and partnering with principal engineering.
• Built governance supporting 50+ designers across 30+ web and mobile products.
• Drove 70%+ adoption on web through cross-product audits and executive governance reviews — and identified a <10% mobile adoption baseline with critical implementation gaps.
• Served as primary design authority for standards enforcement and executive/cross-product reviews.
• Embedded accessibility standards directly into the design system — ensuring WCAG compliance by default for all 50+ designers building across 30+ products.
• Selected as mobile design lead for a CIO-sponsored navigation initiative developed in partnership with Google, defining core mobile workflows before organizational priorities shifted.

UX Designer & Mobile Front-End Developer

• Owned end-to-end UX and front-end implementation for the flagship ONE by Movista platform — supporting 600,000+ global users across time-tracking, geofencing, and inventory workflows.
• Designed enterprise workforce management tools for clients including Walmart and Meijer.
• Worked directly with the CEO, President, and senior engineering on product strategy and roadmap.